Last February, we launched a new product version. But shortly after the release, our design director found a discussion thread on Designer News. The top commenter quoted the first two lines of our About page (which says the company was founded in 2006), then wrote.
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| How focusing on the customer
(not the competition) brought us over 1 million new signups in a year | | | Last February, we launched a new product version. | | | But shortly after the release, our design director found a discussion thread on Designer News. | | | The top commenter quoted the first two lines of our About page (which says the company was founded in 2006), then wrote: | | | "So how come [this particular competitor] is more popular?
I never heard of you guys." | | | | Ouch. | | | After 12 years in business, I've developed a fairly thick skin. I know how the internet works but… | | | | | | |
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